Order Status

Updated on 11/01/2024

As you can imagine, this is a VERY busy time with holiday order volume. We are working hard to fulfill all orders as quickly as we can, but we appreciate your patience during this busy time.

If you have not received your order OR received a confirmation that your order has shipped, we want to assure you that its being worked on now . We will send you an email with tracking information as soon as your order ships.

If you need to check on the status of your order, you can do the following:

If you have a user account with us, please log in here to see the current status of your recent order.
Contact us via email at mail@garrettwade.com or our contact form. We will respond to your email within 1 business day (Mon-Fri).
Call us at 800-221-2942. Please note: our phone lines are extremely busy this time of year and our wait times may be long. Options 1 or 2 above are the best way to get information on your order.

Thank you for your understanding!